About us

Freedom of Information

Commission for Railway Regulation (CRR) has prepared and published a Publication Scheme concerning the information of the CRR in conformity with a Model and Guidelines made by the Minister for Public Expenditure and Reform under Section 8 of the Freedom of Information (FOI) Act, 2014. The Scheme comes into effect on the 14th April, 2016.

Purpose of Scheme

The Scheme is designed to facilitate the provision of information to the greatest extent possible, except for information exempted under the Act and, in preparing, reviewing or revising a Publication Scheme, an FOI body shall have regard to the public interest in:

  1. allowing public access to information held by the FOI body;
  2. the publication of reasons for decisions made by the FOI body; and
  3. publishing information of relevance or interest to the general public in relation to its activities and functions generally. 

Scheme Format and Access

The Scheme is web based with links from it to information under six headings as set out below which will be updated as provided for under the Act.  A hard copy will be available for viewing by appointment also.

Six Information Sets

Information will be provided under the following six headings:

 

  1. Information about the FOI Body
  2. Functions and Public Services provided or to be provided
  3. Decision making procedures   
  4. Financial Information
  5. Procurement                             
  6. Information Routinely Published and Miscellaneous

 

Within each of these the following Information will be available;

A. Information about the FOI Body

Who we are and what we do

Organisational information, structures, locations and contacts

In this section FOI Bodies should provide details of:

  • Establishment of organisation
  • Roles, responsibilities and functions
  • Governance/Management arrangements
  • Corporate Plans and Strategies
  • Annual Report
  • Organisation and Pay/Grading Structures[1]
  • Locations and contact details for the organisation
  • Links to agencies/other bodies under the FOI body’s remit
  • Details of Service Level Agreements/Memoranda of Understanding, if any
  • Customer Charters
  • Codes of Practice or Guidelines

[1] Details should not identify pay of individual staff members; Commercial bodies should publish appropriate pay bands and staff numbers within each band

B. Functions and Public Services provided or to be provided

The services we offer

Details of functions and services that the organisation provides and the decision making process

In this section FOI bodies should provide details of:

  • Services provided for public including administration of an enactment/scheme (e.g. grants)
  • How such services can be accessed
  • How much such services cost to access, if any
  • Administration of such services
  • Review or appeal rights relating to such services
  • Research projects undertaken in respect of these functions/services

 

C. Decision making procedures   

How we make decisions on policies

Decision Making processes and records of decisions

In this section FOI bodies should provide details of:

  • Major policy proposals including any public consultation exercises
  • Background information relating to major policy proposals and decisions
  • Reports on the operation of public services by the FOI body

Expenditure reviews, Policy assessments

D. Financial Information

What we spend

Financial information relating to income and expenditure

FOI bodies should provide the following information in this section:

  • Financial statements
  • Major plans for Capital Expenditure
  • Payments or Purchase Orders for goods and services
  • Governance Board Member remuneration
  • Funding/Sponsorship of non-public bodies

E. Procurement                             

How we spend

Information relating to how we procure goods and services

FOI bodies should provide the following details in this section:

  • Procurement policies
  • A link to all current tender competitions on the eTenders website
  • Public contracts awarded including contract type, contractor, value, award date, duration and brief description (tabular format) over €10k for ICT and over €25k for other contracts

This requirement does not extend to contracting entities operating under the Utilities Directive.  In the case of those public bodies in line with this directive they should publish the advertisement on eTenders, including the indicative amount, the duration of the contract and the winner.

F. Information Routinely Published and Miscellaneous

Other information

FOI bodies should publish the type of information listed below as appropriate, in addition to any other information that would provide information to the public. For example:-

  • FOI Disclosure Log
  • Reports
  • Commercial publications and relative charges
  • Information held by the body which is sought regularly[2]

2Such information should not include details which would be exempt under FOI

Fees & Charges

Fees and Charges are payable as set out in the Freedom of Information Act 2014 (Fees) (No. 2) Regulations, 2014. 

Fees

Fees are payable as follows:

1.  Making a Request for Information:

  • No fee payable.

2.  Seeking an Internal Review:

  • For Non - Personal Information: €30.00, or €10.00 for Medical Card Holders.
  • For Personal Information:  No Fee Payable.                                                          

3. Seeking a Review by the Information Commissioner:  

  • For Non - Personal Information: €50.00, or €15.00 for Medical Card Holders.
  • For Personal Information:  No Fee Payable.

Charges

  1. Non Personal Information
  • Charges are payable in respect the time spent in Search & Retrieval as follows;

(a)  Determining if we hold the information

(b)  Locating it or the documents containing it

(c)  Retrieving such information or documents

(d)  Extracting such information

(e)  Making a Schedule of Records for possible release

Note: Photocopying is charged at a charge per sheet.

  1. Personal Information
  • No charges apply in respect of Requests for Personal Information, unless there is a large volume of records to be released.     

 

Charges are fixed as follows

  • €20.00 per hour spent in doing items (a) to (e) above
  • €0.04 per sheet for a photocopy
  • €10.00 per CD ROM
  • €6.00 per X-Ray
  • If fees and charges do not exceed €101 no charge is imposed. 
  • If they exceed €101 and are below €500 they are payable and the CRR can request a deposit of 20% which must be paid before the CRR begins the Search and Retrieval.
  • The full cost must be paid before the release of the records.
  • Should the estimated Search and Retrieval costs exceed €700 the CRR must seek a reduction in the scope of the request from the Requester. If the Requester does not reduce it the full amount as advised is payable and the records will not be released until full payment is made.
  • Where the information sought is of particular assistance to the understanding of an issue of national importance costs may be waived.

Minimum and Maximum Fees and Charges

Reduced Fees and Waivers

How to get information under the Freedom of Information (FOI) Act, 2014 from CRR.

The Freedom of Information (FOI) Act, 2014 gives the public a right to request information, including Personal Information as well as a right to an Internal Review and further review by the Information Commissioner should a request be refused or partially refused. It also allows for the amendment, correction or deletion of Personal Information.

 

How do I request information?

Information can be requested as follows by email to foi@crr.ie, or in writing to: 

Freedom of Information Officer,

Commission for Railway Regulation,

Temple House

57 Temple Road,

Blackrock,

Co. Dublin

A94 Y5W5

 

1.  You must specify that you are requesting information under the Freedom of Information Act, 2014.

2.  You must identify the records that you want to access and give us enough information to:

(a)  Determine if we hold the information,

 

(b)  Locate it or the documents containing it,

 

(c)  Retrieve such information or documents and,

 

(d)  Extract the information / records requested.

 

3.  You must state how you would like to access the records, e.g. photocopies of the records, to attend to view the originals or get copies of them on computer disc.

 

What is the time frame for an FOI request?     

The CRR must notify receipt of a request no later than 10 days after its receipt of and make a decision no later than 20 days of receipt of the request.

(Note: Day means a working day, excluding weekend and public holiday.)

For further details on making an FOI request contact us at:

Freedom of Information Officer,

Commission for Railway Regulation,

Temple House

57 Temple Road,

Blackrock,

Co. Dublin

A94 Y5W5

 

 

Phone:   (01) 2068110 Email:    foi@crr.ie

What costs could I incur in making a Request?

There is no fee for making an FOI Request. However, you must pay any search and retrieval charges, as well as the cost of copying records, over certain limits. 

 

What type of decision will be made on my Request Application?

The Decision on your Request will be one of the following:

1. Full Grant of Request,

2. Part Grant of Request or,

3. Full Refusal of Request.

 

Why would a Request be Partially Granted or Refused?

The FOI Act contains a number of provisions to exempt the release of Personal Information to another or Sensitive or Exempt Information. Where the CRR invokes these provisions you may seek an Internal Review of that decision.

 

Can I Appeal a Decision if I'm not happy with it?

Yes. You may seek an Internal Review of a decision within Four Weeks of Receipt of the Decision, if

  • You are dissatisfied with the initial decision received e.g. refusal of information, form of access etc., partial release of information or
  • You have not received a reply within four weeks of the initial application – this is deemed to be a refusal of the request and allows you to seek an Internal Review.
  • If you not satisfied with the Charges being sought.
  • For Non - Personal Information there is a fee of €30.00 or €10.00 for medical card holders.

What is the cost of requesting an Internal Review?

For Personal Information no fees are payable.

Internal Reviews are carried out by a staff member of a higher rank than that of the staff member who made the decision in the first instance.                                                                                      

You will receive an Internal Review decision within three weeks.

A request for an Internal Review should be submitted in writing to:

Freedom of information Officer,

Commission for Railway Regulation,

Temple House

57 Temple Road,

Blackrock,

Co. Dublin

A94 Y5W5

 

Phone:   (01) 2068110

Email:    foi@crr.ie

 

What if I'm not happy with the Internal Review Decision or don't get it within the three week period?

You can seek a Review by the Information Commissioner if you not satisfied with the Internal Review Decision, if a Decision is not given to you within three weeks or if you are unhappy with the fees & charges sought.

The Review by the Information Commissioner is an independent review, outside of CRR, of an Internal Review Decision.

 

A request for a review must be made in writing to the Information Commissioner at the following address:

Office of the Information Commissioner,

18 Lower Leeson Street,

Dublin 2.

Phone: (01) 6395689

Fax: (01) 6395674

Email: info@oic.gov.ie

A standard fee of €50, or €15 in the case of a medical card holder must accompany a review request to the Information Commissioner.

Policy with regard to confidentiality and Freedom of Information

CRR undertakes to hold any information provided to it by individuals or others on a confidential basis, subject to the CRR's obligations under law, including the Railway Safety Act 2005, the FOI Act 2014 and the Data Protection Acts, 1988 and 2003.                        

If, for any reason, it is wished that information provided to the CRR should not be disclosed because of its sensitive nature, then it is incumbent upon the person or body when supplying the information to make clear this wish and to specify the reasons for the information's sensitivity.

The CRR will consult with any individual or body so supplying sensitive information before making a decision on any FOI request received.

 


[1] Details should not identify pay of individual staff members; Commercial bodies should publish appropriate pay

bands and staff numbers within each band