Freedom of Information

The Freedom of Information (FOI) Act 2014 provides that every person has the following legal rights:

  • The right to access official records held by Government Departments and all public bodies that conform to the provisions of Section 6 of the Act;
  • The right to have personal information held on them corrected or updated where such information is incomplete, incorrect or misleading; and
  • The right to be given reasons for decisions taken by public bodies that affect them.

Routinely Available Information

The FOI Act is designed to facilitate access to information held by public bodies which is not routinely available. CRR makes a wide variety of information routinely available to the public through our website which can be availed of without recourse to the FOI Act.


The FOI Act asserts the right of every person to obtain access to official information to the greatest extent possible. There are, however, certain types of information which are exempt from release under the Act, consistent with the public interest and the right to privacy of individuals. Among these exemptions are records relating to:

  • Government meetings

  • Law enforcement and security

  • Confidential and commercially sensitive information

  • Personal information (other than information relating to the person making the request)

Requests may also be refused if they are deemed voluminous or unclear, but public bodies are required under the Act to assist the requester in trying to overcome these issues.

Publication Scheme

The CRR has prepared and published a Publication Scheme in accordance with Section 8 of the Act. The Scheme, which provides comprehensive information in relation to the roles, functions and types of records and information we hold, has been drafted in conformity with the Model Publication Scheme and Guidelines issued by the Minister for Public Expenditure and Reform.

Making an FOI Request

Requests under the Freedom of Information Act can be requested as follows by email to, or in writing to: 

Freedom of Information Officer,
Commission for Railway Regulation,
Temple House,
57 Temple Road,
Co. Dublin
A94 Y5W5

  1. You must specify that you are requesting information under the Freedom of Information Act, 2014.
  2. You must identify the records that you want to access and give us enough information to:
    1. Determine if we hold the information,
    2. Locate it or the documents containing it,
    3. Retrieve such information or documents and,
    4. Extract the information / records requested.
  3. You must state how you would like to access the records, e.g. photocopies of the records, to attend to view the originals or get electronic copies of them.

You should clearly indicate that the request is being made under the provisions of the Freedom of Information Act. Please be as specific as possible when detailing your request so as to enable the staff of the CRR to process your application. Also, please include a daytime contact telephone number so that we can contact you should any clarification be required in relation to your request.

The CRR must notify receipt of a request no later than 10 working days after its receipt of and make a decision no later than working 20 days of receipt of the request.

What costs could I incur in making a Request?

There is no fee for making an FOI Request. However, you must pay any search and retrieval charges, as well as the cost of copying records, over certain limits. 

What type of decision will be made on my Request Application?

The Decision on your Request will be one of the following:

  1. Full Grant of Request,
  2. Part Grant of Request or,
  3. Full Refusal of Request.

Why would a Request be Partially Granted or Refused?

The FOI Act contains a number of provisions to exempt the release of Personal Information to another or Sensitive or Exempt Information. Where the CRR invokes these provisions you may seek an Internal Review of that decision.

Can I Appeal a Decision if I'm not happy with it?

Yes. You may seek an Internal Review of a decision within Four Weeks of Receipt of the Decision, if

  • You are dissatisfied with the initial decision received e.g. refusal of information, form of access etc., partial release of information or

  • You have not received a reply within four weeks of the initial application – this is deemed to be a refusal of the request and allows you to seek an Internal Review.

  • If you not satisfied with the Charges being sought.

  • For Non - Personal Information there is a fee of €30.00 or €10.00 for medical card holders.

What is the cost of requesting an Internal Review?

For Personal Information no fees are payable.

Internal Reviews are carried out by a staff member of a higher rank than that of the staff member who made the decision in the first instance.                                                                                      

You will receive an Internal Review decision within three weeks.

A request for an Internal Review should be submitted in writing to:

Freedom of information Officer,
Commission for Railway Regulation,
Temple House,
57 Temple Road,
Co. Dublin
A94 Y5W5

Phone:   (01) 2068110

What if I'm not happy with the Internal Review Decision or don't get it within the three week period?

You can seek a Review by the Information Commissioner if you not satisfied with the Internal Review Decision, if a Decision is not given to you within three weeks or if you are unhappy with the fees & charges sought.

The Review by the Information Commissioner is an independent review, outside of CRR, of an Internal Review Decision.

A request for a review must be made in writing to the Information Commissioner at the following address:

Office of the Information Commissioner,
18 Lower Leeson Street,
Dublin 2.

Phone: (01) 6395689
Fax: (01) 6395674

A standard fee of €50, or €15 in the case of a medical card holder must accompany a review request to the Information Commissioner.

Policy with regard to confidentiality and Freedom of Information.

Please note that CRR will process any personal data that you provide to us in accordance with our Privacy Statement, which is available here.

FOI Disclosure Log

Under Section 48 of the FOI Act, bodies are obliged to have regard to any FOI Code of Practice that is published by the Minister.  The Code provides that a public body maintain and publish a log of FOI requests received, as well as records released in response to such requests, except in relation to requests for access to personal information.

Date of Request

Reference Number

Requester Category

Summary of Request

Decision Made

Date of Reply









Member of the public

An FOI Act 2014 request for records in relation to CCTV cameras that were procured since 2017 with their capability details, correspondence and documents with the company awarded the contract.

Record does not exist





Under the Freedom of Information Act 2014, I wish to request a copy of all representations made to the CRR by members of the public/stakeholders about rail safety issues or concerns during 2021.





Member of the Public

The full and current "Letter of Acceptance" and/or "Letter of Approval" issued to Irish Rail with respect of the "8100 DART fleet" following its refurbishment. Correspondence since 1 Jan 2018 between Irish Rail / CRR with respect of the potential extension of the 40 year life limit set down in the "Letter of Acceptance" and/or "Letter of Approval" of the "8100 DART fleet".





Member of the Public

I would like to make a request for information in accordance with the Freedom of Information Act.

I am contacting you at Commission for Railway Regulation to request payment data.

I am requesting data about payments made by Commission for Railway Regulation to external suppliers for purchases of goods and services between 2020-01-01 and 2020-12-31.






Under the Freedom of Information Act 2014, I wish to request a copy of:

a) CRR's audit on Transdev's Management of Change b) CRR's audit on Transdev's Management of Risk which were both completed in 2019.

Part granted





We note that you have a small number of files on record relating to inspections of Tara Street station undertaken in 201 0, 201 3 and 2015, plus some documents which were requested from Iarnród Eireann after the 17th February 2013.

Part granted





All minutes of board meetings held during 2019 - If you do not have a board, the board-equivalent body will suffice, ie, governing authority, management committee.





Member of the public

Request the reason for the destruction of trees near the railway track at The Downs, Mullingar, Westmeath carried out on 19th July 2019.

Request withdrawn




Member of the public

Records relating to requestor and Metro north.

Request withdrawn





Report of accident at level crossing XA043 at or near Meelehan’s property at Tullamore, County Offaly on the 28th day of June 2018 involving train unit number TS16.

Record does not exist





All safety audits and inspections (including post-incident inspections) completed by the CRR in 2017 and to date in 2018 in which any enforcement action was directed.






Report of accident at level crossing XA043 at or near Meelehan’s property at Tullamore, County Offaly on the 28th day of June 2018 involving train unit number TS16.

Record does not exist





Correspondence between the CRR and Transdev which relates to safety concerns raised by the Commission and/or any safety reports, as well as any memos/briefings from the quarterly meetings between the agency and the commission.






All correspondence and communications, between the CRR and the chairman of Iarnród Éireann on the subject of the company's working relationship with the CRR






All records created since January 1st, 2010 which mention the implications for rail safety caused by staff shortages.


Records do not exist




Further Information

Further information in relation to FOI is available from the following: